Zendesk Webhook


#1

Hi guys,

I’m trying to setup Zendesk webhook following your guide here, but couldn’t find JSON schemas - not even in iglucentral.com - and SQL commands to create tables for storage.

I couldn’t find anything regarding this topic here, so I’d appreciate any feedback if someone managed to set it up.

Thanks,
Dejan


#2

Hi @dejan - ah, technically that webhook hasn’t been released yet. We were waiting till we got to testing it fully in-house first.

But if you want to go ahead and use it, you’ll find the schemas in this branch:

You’ll need to run Igluctl to generate the Redshift DDL and JSON Paths like any unstructured event or custom context.

Let us know how you get on and by all means share any feedback/patches if the Zendesk webhooks have moved on since we started on this.

Thanks!